Logistics & Transportation - Microsoft Solutions Partner | Cambay Solutions
Logistics & Transportation - Microsoft Solutions Partner | Cambay Solutions
Industry Solutions

Microsoft Solutions for
Logistics & Transportation

Optimise every mile, maximise every load, and keep every promise — with Microsoft Dynamics 365, Azure IoT fleet intelligence, and AI-powered route optimisation built for the demands of modern logistics and transportation operations.

Route Optimisation Fleet IoT & Telematics Warehouse Automation ISO 27001 Certified
Book a Free Consultation View Case Studies
26%
Avg. fuel cost reduction
98.4%
On-time delivery rate
350+
Logistics projects delivered
12 wks
Avg. time to go-live
Logistics & Transport
Fleet Utilisation
91.7%
+14% vs last quarter
Active Shipments
3,841
D365 TMS Live
Industry Challenges

What's Holding Logistics Operators Back?

Logistics and transportation businesses face relentless margin pressure, rising fuel costs, driver shortages, and customers demanding real-time visibility and same-day service expectations.

The Challenge

Inefficient Route Planning

Manual or legacy route planning tools fail to account for live traffic, vehicle capacity, time windows, and multi-drop sequencing — costing thousands in wasted miles daily.

Microsoft Solution

Azure Maps and D365 Transport Management deliver AI-powered dynamic route optimisation, cutting empty miles by up to 26% and fuel spend by an average of $180k per 100-vehicle fleet.

The Challenge

Lack of Real-Time Visibility

Customers and planners have no live view of shipment status — driving high inbound call volumes, missed exceptions, and reactive rather than proactive operations management.

Microsoft Solution

Azure IoT telematics integration gives every stakeholder a live track-and-trace portal with automated ETA updates, exception alerts, and proof-of-delivery capture.

The Challenge

Warehouse Inefficiency

Paper-based pick processes, poor slotting strategies, and lack of real-time inventory accuracy drive high error rates, slow throughput, and costly re-picks.

Microsoft Solution

D365 Warehouse Management System (WMS) with directed putaway, wave picking, and RF/barcode scanning raises pick accuracy to 99.8% and cuts labour cost per order.

The Challenge

Driver Shortage & Retention

The US logistics sector faces a structural driver shortage, while high turnover driven by poor scheduling, excessive admin, and lack of digital tools is compounding the crisis.

Microsoft Solution

D365 Field Service scheduling and the Cambay Driver mobile app reduce admin burden, improve route satisfaction, and give drivers the digital tools modern workers expect.

The Challenge

Rising Fuel & Operating Costs

Fuel typically represents 25–35% of total logistics operating costs — and with volatile prices, operators who can't optimise consumption are permanently exposed to margin erosion.

Microsoft Solution

Azure ML fuel consumption modelling combined with D365 telematics data identifies high-consumption vehicles, driving behaviours, and route inefficiencies to cut fuel cost per mile.

The Challenge

Siloed Carrier & 3PL Data

Managing multiple carriers, 3PLs, and freight brokers through separate portals, spreadsheets, and emails makes consolidated performance reporting and cost control nearly impossible.

Microsoft Solution

D365 Transport Management centralises all carrier and 3PL activity — with automated rate shopping, performance scorecards, and a unified freight cost ledger in one platform.

How the Microsoft Stack Helps

One Platform from Dock Door to Doorstep

Microsoft Dynamics 365 connects your transport management, warehouse operations, fleet telematics, and customer communication into a single intelligent platform — giving you real-time control of every shipment, every vehicle, and every warehouse bay.

D365 Supply Chain & TMS

End-to-end transport management — from load planning and carrier rating to freight audit, customs documentation, and real-time shipment tracking.

D365 Warehouse Management

Directed put-away, wave and cluster picking, cross-docking, and automated replenishment — all driven by RF/barcode scanning and mobile worker apps.

Azure IoT Fleet Intelligence

Real-time vehicle telematics, driver behaviour scoring, predictive maintenance alerts, and fuel analytics fed directly into D365 operations dashboards.

Power Platform & Azure Maps

Build custom dispatch dashboards, automate customer ETA notifications with Power Automate, and run AI route optimisation on Azure Maps routing engine.

Explore D365 Supply Chain & TMS
Dynamics 365 Logistics Dashboard
26%
Avg. fuel cost reduction across our logistics & transportation clients
Microsoft Partner Designations
Solutions Partner — Business Applications Solutions Partner — Azure Gold Supply Chain Competency ISO 27001 Certified
Key Features

Capabilities That Drive Logistics Performance

Purpose-built Microsoft capabilities mapped to the most critical logistics and transportation priorities.

Intelligent Transport Management

From load planning and carrier selection through to freight audit and customer proof-of-delivery — D365 Transport Management gives your planners and customers real-time control of every shipment movement.

AI Route Optimisation

Azure Maps routing engine calculates optimal multi-drop sequences in seconds — factoring live traffic, vehicle capacity, time windows, and driver hours to minimise total route cost.

Automated Load Building

3D load optimisation algorithms maximise trailer utilisation, reduce the number of vehicles required, and automatically generate compliant load sheets and manifests.

Multi-Carrier Rate Shopping

Real-time rate comparison across all contracted carriers — automatically selecting the cheapest compliant option and generating booking instructions without planner intervention.

Freight Audit & Payment

Automated carrier invoice matching against contracted rates and actual movements — flagging discrepancies before payment and eliminating manual freight bill auditing.

International & Customs

Automated customs documentation, commodity coding, and trade compliance checks for cross-border shipments — reducing customs delay risk and broker costs.

Electronic Proof of Delivery

Driver mobile app captures recipient signature, photos, and delivery notes — instantly synced to D365 and the customer portal, reducing billing disputes by up to 78%.

Advanced Warehouse Management

D365 WMS transforms your warehouse from a cost centre into a competitive advantage — with directed workflows, real-time inventory accuracy, and the flexibility to support everything from ambient storage to temperature-controlled fulfilment.

Directed Put-Away & Slotting

System-directed put-away instructions maximise space utilisation and minimise travel time — with AI-driven slotting recommendations that adapt to velocity changes.

Wave, Cluster & Zone Picking

Flexible picking strategies — wave, cluster, zone, and batch — with RF/barcode scanning and voice-directed picking to maximise picker throughput per shift.

Cross-Docking & Flow-Through

Automated cross-dock identification matches inbound freight to outbound orders — reducing storage dwell time and accelerating next-day order fulfilment.

Cold Chain & Compliance

Temperature zone management, lot and serial number traceability, and full batch recall capability — built into D365 WMS for food, pharma, and regulated goods operators.

Automation & Robotics Ready

Native integration with conveyor systems, AS/RS, goods-to-person robots, and AMRs — D365 WMS acts as the orchestration layer for your automation investment.

Labour Management

Engineered labour standards, real-time productivity tracking per associate, and shift performance dashboards — reduce warehouse labour cost by up to 18%.

Connected Fleet & Telematics Intelligence

Every vehicle in your fleet generates a stream of performance, location, and condition data. Azure IoT and D365 turn that data into actionable fuel savings, predictive maintenance schedules, and driver coaching programmes.

Real-Time Vehicle Tracking

Live GPS location of every vehicle on a central Azure Maps dashboard — with geofence alerts, dwell time reporting, and route adherence scoring.

Driver Behaviour Scoring

Continuous monitoring of speeding, harsh braking, idling, and cornering — with automated driver coaching scores and gamified league tables to incentivise safe driving.

Fuel Analytics & AdBlue

Per-vehicle fuel consumption benchmarking, idle reduction alerts, and MPG trend analysis — identifying the drivers and routes with the highest saving potential.

Predictive Vehicle Maintenance

OBD-II and CAN bus sensor data feeds Azure ML models that predict brake, tyre, and engine failures before they cause roadside breakdowns and costly recovery.

Digital Tachograph & HOS

Automated tachograph data download, drivers' hours compliance monitoring, and WTD infringement alerts — keeping your operations DVSA-compliant and audit-ready.

EV Fleet Transition Tools

Azure ML range prediction for electric vehicles, smart charging schedule management, and CO₂ savings reporting — supporting your fleet electrification strategy.

Real-Time Analytics & Supply Chain Visibility

Microsoft Fabric, Power BI, and Azure AI convert your TMS, WMS, telematics, and customer data into a single operational intelligence platform — giving every team from the board to the depot manager the insight they need, when they need it.

Logistics Command Centre

Single-pane dashboard showing live shipment status, fleet position, warehouse throughput, and on-time delivery KPIs — refreshed every 60 seconds.

Customer SLA Monitoring

Real-time SLA compliance tracking per customer contract, with automated escalation alerts when shipments are at risk of missing delivery windows.

Microsoft Fabric Data Estate

Centralise TMS, WMS, telematics, customer, and finance data in one governed lakehouse — eliminating siloed spreadsheet reporting across depots.

Copilot for Operations

Natural language AI queries in D365 — ask "Which carrier has the worst OTIF performance on the Manchester-Glasgow lane this quarter?" and get instant answers.

Carbon & Sustainability Reporting

Per-shipment Scope 3 freight emissions calculated using GLEC methodology — automated reporting for customer sustainability requirements and CSRD compliance.

Customer Self-Service Portal

Branded customer portal with live shipment tracking, ETA notifications, ePOD access, and self-service booking — reducing inbound enquiry calls by up to 55%.

Implementation Approach

Our Proven Logistics Delivery Model

We follow a phased, operationally-aware delivery model that keeps your depots running and your customers served throughout every stage of the transformation.

PHASE 01
Discovery & Network Mapping
Discovery — Weeks 1–2

Depot walkthroughs, fleet audits, TMS and WMS landscape assessment, carrier contract review, and customer SLA mapping. We document your full logistics network and define the future-state architecture blueprint.

PHASE 02
Configure & Integrate
Configure — Weeks 3–6

D365 TMS and WMS configuration, telematics device installation, carrier API integrations, and master data migration. Customer portal and ePOD mobile app deployed to pilot depot. First Power BI dashboards live at week 4.

PHASE 03
Pilot Depot & UAT
Validate — Weeks 7–9

Controlled pilot at one depot or transport lane. Full end-to-end UAT with your planners, warehouse managers, drivers, and IT teams. SLA and KPI performance baseline established against agreed targets before wider rollout.

PHASE 04
Go-Live & Hypercare
Go-Live — Weeks 10–12

Full network cutover with 24/7 hypercare support for 30 days. Dedicated logistics success manager on-call during your first peak period post-launch. Legacy systems maintained in read-only parallel for 2 weeks as safety net.

PHASE 05
Optimise & Scale
Evolve — Ongoing

Quarterly network performance reviews, Microsoft release wave feature adoption, and rollout to additional depots, acquired businesses, or new service lines as your logistics network grows.

Why Cambay's Logistics Delivery Model Works

Logistics-First Consultants

Our delivery team includes ex-transport planners, depot managers, and 3PL operations directors — we've run the routes, not just the software.

Zero Service Disruption Guarantee

Our pilot-first model means your existing operations keep running throughout. We never cutover a full depot without a successful pilot sign-off.

Dedicated Success Manager

Every client gets a named logistics-specialist Success Manager from kickoff through to post-go-live — your single point of accountability, always.

12-Week Go-Live Commitment

We contractually commit to a 12-week core go-live timeline. If we're late for reasons within our control, we absorb the cost — not you.

Estimated Investment

Transparent Cost Guidance

Every logistics network is different. Here's a realistic investment range to help you plan — we'll refine this in a free scoping call with no obligation.

Starter
Single depot or owner-operator fleet
$40,000
one-time implementation
+ from $110/user/month licensing
  • D365 Business Central + TMS Lite
  • Fleet telematics (up to 50 vehicles)
  • ePOD Mobile App
  • Power BI Logistics Starter Pack
  • Up to 25 users
  • 12-week go-live
Get a Detailed Quote
⭐ Most Popular
Professional
Multi-depot operator up to 500 vehicles
$110,000
one-time implementation
+ from $175/user/month licensing
  • D365 Supply Chain + Full TMS
  • D365 Warehouse Management
  • Azure IoT Fleet Intelligence
  • Customer Self-Service Portal
  • Power BI Advanced Logistics Analytics
  • 12-week core go-live
Get a Detailed Quote
Enterprise
National or international 3PL / carrier
Custom
scoped to your requirements
+ volume-discounted licensing
  • Full D365 SCM + TMS + WMS Suite
  • Microsoft Fabric Data Estate
  • Azure ML route & demand intelligence
  • Global customs & trade compliance
  • Automation & robotics integration
  • SLA-backed managed service
Get a Detailed Quote

Pricing is indicative and based on typical scoping for US-based logistics operators. Final investment is confirmed after a free scoping workshop. Licensing costs are Microsoft RRP — we can often negotiate volume discounts as a direct Microsoft partner.

Typical Client ROI

Break-even in under 17 months

Based on aggregated data from 45 logistics and transportation clients we've implemented D365 for since 2019.

17mo
Average payback period
26%
Fuel cost reduction
18%
Labour cost savings
$2.4M
Avg. annual savings
Case Studies

Real Results from Real Logistics Operators

Verified outcomes from logistics and transportation businesses who partnered with Cambay to drive efficiency, reduce cost, and deliver better service.

🏆 Featured Case Study — 3PL & Contract Logistics

How a US 3PL Cut Fuel Costs by 26% and Achieved 98.4% OTIF After D365 TMS Implementation

A 600-vehicle US contract logistics operator was overspending by $2.8M annually on fuel and carrier overcharges, while manual planning tools drove a 91% on-time delivery rate that was costing key customer contracts. Cambay implemented D365 TMS with Azure IoT telematics and AI route optimisation — delivering 26% fuel savings and a jump to 98.4% OTIF within 9 months of go-live.

26%

Fuel cost reduction

98.4%

OTIF delivery rate

12wks

Time to go-live

16mo

ROI payback
Read Full Case Study
Logistics TMS Case Study
Warehousing & Fulfilment
D365 WMS Raises Pick Accuracy to 99.8% and Cuts Labour Cost by 18% at National DC
99.8%
Pick accuracy
18%
Labour cost saving
2.3×
Throughput increase
Read Case Study
Fleet Management
Azure IoT Telematics Saves $1.6M in Fuel for 400-Vehicle Parcel Carrier
$1.6M
Annual fuel savings
24%
Idle time reduction
31%
Driver score improvement
Read Case Study
Freight Forwarding
D365 TMS Cuts Customs Processing Time by 64% for International Freight Forwarder
64%
Customs time reduction
$640k
Compliance savings
99.1%
Document accuracy
Read Case Study
View All Logistics Case Studies
"

We'd tried two other TMS implementations that failed to deliver. Cambay were different — they put a former transport manager on our project who understood exactly what our planners needed. The AI route optimisation alone saved us $1.8M in the first year. We went live in 11 weeks without missing a single delivery.

— Operations Director, US Contract Logistics Group (600 vehicles, 8 depots)
26%
Fuel cost reduction
98.4%
On-time in-full delivery rate
11wks
From kickoff to go-live
9.3/10
Client satisfaction score
FAQ

Common Questions from Logistics Operators

Can't find your answer? Talk to our team →

Yes — D365 TMS and the Azure Maps routing engine can replace Mandata, Microlise, Paragon, and most other standalone TMS platforms. We also support phased migration where you run D365 alongside your existing system during a parallel period, then cut over once your planners are confident. We'll assess your current setup in the free scoping call and recommend the right transition approach.

Azure IoT Hub supports integration with all major telematics hardware including Microlise, Teletrac Navman, Quartix, and most CAN bus OBD-II devices. If your fleet already has hardware installed, we can typically connect to your existing data streams without replacing devices — reducing hardware costs significantly.

Yes. D365 WMS has native integration capabilities with major WCS (Warehouse Control System) platforms and supports standard messaging protocols (REST API, XML, EDI) used by conveyor systems, AS/RS, and AMR providers including Dematic, Vanderlande, Locus Robotics, and 6 River Systems. We've integrated D365 WMS with 12 different automation vendors.

The Cambay Driver mobile app integrates with Optac3 and VDO tachograph download systems, automatically importing tachograph data into D365. Our compliance module flags WTD and DVSA infringements in real time, generates driver compliance reports, and maintains a complete audit trail — reducing tachograph analysis administration by up to 80%.

Yes. The Cambay Customer Portal is a branded self-service web app that gives your customers live GPS-linked shipment tracking, automated ETA notifications via SMS and email, ePOD access, and self-service booking. It's white-labelled to your brand and can be live within 2 weeks of your main D365 go-live.

Every logistics client receives 30 days of included hypercare support post-go-live, with 24/7 on-call during your first major peak period. After hypercare we offer flexible managed service options — from a standard 9-5 support desk through to a fully managed D365 logistics platform with guaranteed SLAs on issue resolution time.

Ready to Transform Your Logistics Operations?

Book a free 60-minute consultation with one of our logistics specialists. We'll audit your current TMS, WMS, and fleet setup, identify your biggest cost leaks, and outline a realistic roadmap — with no obligation.

✓ Free, no-obligation consultation ✓ Logistics-specialist consultants ✓ Response within 2 business hours ✓ Microsoft Gold Partner
Book Free Consultation Call Us Now Download Solution Brief

Your information is never shared. We'll only contact you about your enquiry.

Explore More

Related Industries & Solutions

Manufacturing

Smart factory, IoT predictive maintenance, and D365 Supply Chain Management for modern manufacturers.

Learn More
Retail & E-Commerce

Unified omnichannel commerce, distributed order management, and intelligent inventory with D365 Commerce.

Learn More
Energy & Utilities

Asset management, predictive maintenance, and sustainability reporting for energy operators.

Learn More
D365 Supply Chain Deep Dive

Explore the full D365 Supply Chain Management and TMS capability set for logistics operators.

Learn More
Ready to Start?

Ready to Solve Your Next Business Challenge?

Start the conversation today and unlock measurable growth with Microsoft technology.

Let's Talk Schedule Consultation
🍪 We value your privacy

We use cookies to enhance your browsing experience, serve personalised ads or content, and analyse our traffic. By clicking "Accept All", you consent to our use of cookies.