Dynamics 365 Supply Chain Management delivers real-time visibility and intelligent automation across your entire supply chain — from supplier to shelf — so you can reduce costs, eliminate stockouts and respond faster to market change.
Dynamics 365 Supply Chain Management (SCM) is Microsoft's enterprise solution for procurement, inventory, warehousing, production and logistics. It connects your entire supply chain in one platform — replacing fragmented legacy systems with intelligent, cloud-native operations.
With embedded AI, IoT sensor integration and Microsoft Copilot, D365 SCM helps your teams anticipate disruptions, optimise inventory and deliver orders on time — every time.
D365 SCM tackles the operational bottlenecks that cost manufacturers, distributors and retailers millions each year.
Demand forecasting errors lead to costly stockouts that lose sales and overstock positions that tie up capital — a perpetual cycle with no easy fix.
Machine learning analyses sales history, seasonality, promotions and external signals to predict demand with 95%+ accuracy — automatically adjusting reorder points.
You don't know whether a critical supplier will deliver on time until it's too late. Supply disruptions hit you without warning.
Supplier performance scoring, lead time tracking and AI disruption alerts give you advance warning so you can re-source before a stockout occurs.
Paper pick lists, manual bin counts and disorganised slotting mean warehouse operatives walk too far, pick wrong items and fail to meet despatch windows.
Advanced WMS with mobile barcode scanning, directed put-away and system-optimised pick routes — increasing pick accuracy to 99.9%.
Production planning happens in a spreadsheet that doesn't reflect real inventory, confirmed POs or current machine capacity — leading to constant firefighting.
MRP and capacity planning that accounts for real inventory, confirmed purchase orders, machine capacity and workforce availability in real time.
Without systematic quality checks, substandard materials enter production and defective goods reach customers — triggering returns, recalls and reputational damage.
Define quality orders, inspection criteria and non-conformance workflows that automatically hold suspect materials before they enter production or reach customers.
Lack of visibility into outbound logistics means customers are calling to chase orders, while your team has no answers — and no ability to intervene.
Plan, book, track and settle carrier shipments with full last-mile visibility — and customer-facing tracking portals to reduce inbound enquiries.
Automate your entire source-to-pay process — from requisition to supplier invoice — with intelligent controls and real-time spend visibility.
Employee self-service requisitioning with policy-based approval workflows and budget checking.
Curated product catalogues from approved suppliers with real-time pricing and lead times.
Issue requests for quotation to multiple suppliers and compare responses side by side.
Track supplier contracts, pricing agreements, rebates and compliance terms in one place.
Self-service portal for PO acknowledgement, ASN submission and invoice upload.
Track on-time delivery, quality, lead time and responsiveness — automatically scored.
Achieve perfect inventory balance — eliminating stockouts and overstock with real-time visibility across every location and channel.
Real-time stock levels across all warehouses, retail locations and in-transit.
Full traceability from supplier receipt through production to customer delivery.
Min/max rules, reorder points and MRP-driven purchase suggestions fired automatically.
Schedule rolling cycle counts by zone, ABC classification or movement frequency.
FEFO picking rules and expiry date tracking to minimise waste and ensure compliance.
Manage inter-site stock movements with full audit trail and cost accounting.
Transform warehouse operations with directed, mobile workflows that eliminate paper, increase throughput and deliver 99.9% pick accuracy.
Android/iOS mobile app for receiving, put-away, picking, packing and shipping.
System-directed put-away based on item attributes, bin capacity and slotting rules.
Group orders into waves, cluster picks or batch operations to maximise picker efficiency.
Guided packing workflows with carton selection, weight verification and label printing.
Flexible label templates for GS1, SSCC, pallet and carton labels printed at point of action.
Throughput, dwell time, accuracy and labour productivity dashboards in real time.
Replace spreadsheet planning with intelligent, constraint-aware scheduling that keeps production running and customers happy.
Machine learning forecasts at SKU/location level, updated continuously from sales data.
Generate feasible production schedules respecting capacity, lead times and priorities.
Full multi-level BOM explosion calculating net requirements and generating planned orders.
Finite and infinite capacity scheduling across work centres and machines.
Run what-if simulations to stress-test plans before committing to production.
Demand-driven MRP buffers eliminate nervousness and reduce WIP.
Build quality into every step of your supply chain — from incoming inspection to finished goods release — with systematic, auditable controls.
Trigger automatic inspection at goods receipt, production completion or before despatch.
Log, classify and route non-conformances with root cause, disposition and corrective action.
CAPA workflows with task assignment, due dates, evidence upload and sign-off.
First-time quality, defect rates, supplier quality scores and yield dashboards.
Hold, release or reject entire batches based on test results with full traceability.
Generate and attach CoAs to shipments automatically on goods despatch.
Optimise outbound and inbound logistics — from carrier selection to proof of delivery — with full visibility and automated settlement.
Maintain a carrier directory with rates, transit times and service-level commitments.
Automatically select the best carrier and service based on cost, speed and customer SLA.
Real-time shipment visibility via carrier APIs with customer-facing tracking portal.
Dock door scheduling for inbound and outbound vehicles to eliminate congestion.
Automated matching of carrier invoices against contracted rates — dispute management included.
Cost per shipment, on-time performance and carrier scorecards to drive continuous improvement.
Our phased SCM methodology ensures operational continuity throughout implementation — no big-bang risk, no production downtime.
Document current supply chain flows, pain points, integration requirements and data landscape.
Design the target operating model: procurement workflows, inventory strategy, WMS configuration and planning parameters.
Configure D365 SCM, build integrations to carrier systems, supplier portals and manufacturing equipment.
Pilot warehouse go-live in one site. Validate mobile workflows, directed operations and KPI dashboards.
Role-based training for buyers, planners, warehouse operatives and logistics teams. Full UAT sign-off.
Site-by-site rollout to remaining locations with parallel operations support and hypercare.
Our warehouse was running on paper. We had daily stockout incidents and our inventory record accuracy was around 72%. After Cambay implemented D365 SCM with the advanced WMS module, we're at 99.6% accuracy and stockouts are essentially zero.Operations Director · $180M Food & Beverage Distributor
Have a specific supply chain challenge? Our consultants are ready to help.
Ask Our ExpertsD365 SCM is the enterprise-grade solution for complex supply chains — typically organisations with multiple sites, high volume, advanced warehousing, sophisticated demand planning or regulated manufacturing. Business Central includes supply chain capabilities suitable for growing SMBs. D365 SCM offers deeper inventory optimisation, advanced WMS, transportation management and manufacturing execution capabilities.
Yes — D365 SCM includes a full Advanced Warehouse Management System (AWMS) module. This covers directed put-away, wave/batch picking, mobile barcode scanning, dock scheduling, cartonisation and real-time inventory tracking. It can also integrate with third-party WMS systems if required.
Yes. D365 SCM integrates with Shopify, Magento, WooCommerce, Amazon and other e-commerce platforms via standard APIs and pre-built connectors. Orders flow in automatically, inventory levels sync in real time and despatch notifications and tracking numbers are returned automatically.
Yes — D365 SCM includes the IoT Intelligence module which connects to Azure IoT Hub. This enables real-time machine data, sensor readings and environmental monitoring to flow directly into your supply chain — triggering quality alerts, maintenance orders or production adjustments automatically.
Yes. Cambay designs phased migration approaches where D365 SCM can run in parallel with your existing ERP for a defined period. This allows teams to validate processes and data before the legacy system is decommissioned, significantly reducing implementation risk.
D365 SCM includes built-in analytics via Power BI Embedded, with pre-built dashboards for inventory health, supplier performance, warehouse KPIs, demand forecast accuracy, transportation costs and quality metrics. Custom reports can be built without additional BI licences.
Book a free 30-minute supply chain assessment with a Cambay D365 SCM specialist. We'll identify your biggest bottlenecks and map the fastest route to improvement.
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