Dynamics 365 for Customer Insights equips you with intelligent tools to harness customer insights, fueling quicker conversions and crafting tailored customer experiences. These tools efficiently consolidate data from diverse sources – transactional, behavioral, and observational – to formulate a holistic customer profile, paving the way for a profound understanding of customer nuances.
In today's landscape, enterprises face the colossal task of navigating vast amounts of data to discern customer patterns and deliver context-rich experiences.
With Cambay Consulting, navigate away from isolated data pockets, and leverage the potent customer insights nestled within Microsoft Graph. By pinpointing and circulating AI-enhanced customer insights to vital organizational stakeholders, you're better poised to strategize intelligently and secure a lasting competitive advantage.
This application consolidates transactional, observational, and behavioral data, presenting a cohesive view of your customer profiles. With AI-driven customer identities and recommendations, and the integration of Microsoft Graph, it taps into market trends and customer feedback to further refine customer profiles.
Leverage AI and Machine Learning (ML) to unify disparate data, offering a holistic view of your customer profiles. Predict churn, product preferences, and other behaviors to extract actionable insights, subsequently initiating workflows in response to customer signals.
Get intuitive and contextual experiences by plugging in customer insights with financial, operational, and transactional IoT data to create custom ML-driven apps tailored to your specific requirements.