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Transform Your Unified
Communications with Microsoft Teams

Transform Your Unified
Communications with Microsoft Teams

Microsoft 365 keeps your team connected and provides business productivity tools required in today’s hybrid workplace. Unified Communications (UC) with Microsoft Teams promotes collaboration, supports modern workflows, and provides refined user controls, privacy, and security. True UC with M365’s integration with other platforms (below) offers a holistic UC solution to improve collaboration and communication.

  • Contact Center Integrations
  • Automation
  • QOS (Quality of service)
  • Capacity Management
  • Cloud PBX Solution
  • Remote Working/Mobility
  • Meetings/Conferencing
  • NW Management
  • API Integrations
  • Training & Adoption

Migration Services

Assessment & Planning
  • Topology Discovery
  • Legacy Landscape Info
  • SBCs Compatibility & Sizing
  • Network Readiness
  • Device Readiness

Duration: 2-3 Weeks

Prepare & Integrate
  • Architecture Design
  • Re-Engineering
  • Custom CTI Integrations
  • Deploy & Setup SBCs
  • SIP Trunk Between Teams & Legacy

Duration: 1-2 Weeks

Voice Setup
  • Emergency Services
  • Configure Dial Plan & Routing Polices, Normalization Rules
  • Integration SBCs Inbound/Outbound Routing
  • Identify Site/User Group for Rollout

Duration: 2-3 Weeks

Pilot Testing
  • Migrate Users to Teams
  • Upgrade Mode to Teams Only Mode
  • Assign Applicable Voice Policies
  • Acceptance Signoff

Duration: 1-2 Weeks

Rollout and Training
  • Migrate Business Users to Microsoft Teams
  • Adoption & Training Workshops
  • Sign-Off Upon Completion

Duration: 1-2 Weeks

Deliverables

content-management

High-Level Design Document,
Plan and Proposal

content-management

Training and Adoption
for End Users

content-management

User Guides, Functional and
Technical Documentation

Customer Story

A leading business process management company uses Microsoft Team’s Unified Communication to create better business continuity and enhance productivity.

Unified_customer_story

Transform the way you communicate with Unified Communications with Microsoft Teams!

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